View our most frequently asked questions about Karndean and our flooring products, cleaning and maintenance, and purchase and installation including how to order product samples or brochures.
About Karndean and Our Products
Who is Karndean Designflooring?
What is Karndean Designflooring made of?
Is Karndean luxury vinyl flooring safe for my family?
What do the different product ranges mean?
Where can Karndean be laid in my home?
Can Karndean be laid over underfloor heating?
Is Karndean suitable for use on walls or ceilings?
Can Karndean be laid outside?
Can Karndean be used on stairs?
Does Karndean carry trims/transitions/moldings?
What do I need to consider when transitioning a Karndean floor to an adjoining surface material?
Can Karndean be used in a shower?
Can I use Karndean next to an open fire?
Can I use Karndean in front of patio doors/floor-to-ceiling windows?
What are design strips?
Why does my sample look slightly different from the images on the website?
Will a Karndean floor be slippery?
Cleaning and Maintenance
How soon after installation can I clean Karndean Designflooring?
How should I protect my Karndean Designflooring against furniture?
What can I use to clean Karndean Designflooring? Do I have to use Karndean cleaning products?
Can you recommend any household cleaners safe for use with Karndean Designflooring?
Where can I buy Karndean cleaning and maintenance products?
Does Karndean Clean disinfect or kill Coronavirus COVID-19?
Can I use a vacuum cleaner on my Karndean floor?
Can I use a steam mop or steam cleaner on Karndean Designflooring?
How should I clean spills?
Will Karndean stain?
Can spilled liquids seep through plank or tile edges?
How do I remove scuff marks?
How do I remove scratches?
Are rugs safe to use on my Karndean floor?
Why does my floor have a streaky appearance?
Purchasing and Installation
Where can I buy Karndean Designflooring?
Where can I get a free sample or brochure?
Can you provide me with pricing or a quote?
Can I install Karndean myself?
What are the box quantities?
Should I buy Karndean over the internet?
Is there anything I need to do before the floor is installed?
I think there may be a problem with the installation. What should I do?
Can Karndean be installed over existing flooring like ceramic tiles or other vinyl?

Have a question that's not included here?
If you need more information about any aspect of Karndean Designflooring, please call our Customer Service Team at 888-266-4343 or fill out an inquiry form and we'll be happy to help.