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Frequently Asked Questions

When deciding on a new floor, you're bound to have a few questions. We hope you'll be able to find the answer you're looking for here, but if not, don't hesitate to contact us directly or fill out an enquiry form.

Use the menu to the left to view our most frequently asked questions about Karndean and our flooring products, cleaning and maintenance, our guarantees and also around purchase and installation.

Have a question that's not included here?

If you need more information about any aspect of Karndean Designflooring, please call our helpful Customer Care Team at 01386 820200 and we'll be happy to help.

About Karndean and Our Products


Purchasing, fitting and installation


Floor care


Transferable Purchase Guarantee