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Buying Process

Once you're ready to take the next step in purchasing your Karndean Designflooring, contact our Karndean Customer Service office. Our friendly staff will talk through with you the necessary details and will put you through to your local Karndean Commercial Representative who will be in touch shortly.

Whether you're after price, availability or have general Karndean Designflooring questions, you'll find that your Karndean representative will support, advise and work with you in order to achieve your project goals.

Order Lead Times

We work to send your products out on the following business day. As with many products, this will vary depending on the amount of stock available and our friendly staff will advise you if this is the case. Products not currently stocked will have a lead time of 6-8 weeks.


We understand that samples are an important part of the design process. Here at Karndean, we work to get your samples to you within 48 hours; however, in some cases please allow for a 3-5 working day turnaround. 

Your local Karndean Commercial Representative can talk through any questions you might have and provide you with the best recommendation to proceed.