How to order floor cleaning and maintenance products

Lasting care for your Karndean floor

Your Karndean floor has been designed to be hard wearing and easy to clean, and for daily care, a simple sweep with a soft broom is all that’s needed. When there’s more time, a regular mop with Karndean Clean is recommended. For extra protection, why not treat your floor to a Karndean Remove and Refresh treatment every six to twelve months?

We make it easy to give your floor some tender loving care, our Floor Care Kit comes with everything you need, including Karndean Clean, Remove and Refresh, detailed instructions, applicator pads and a floor protection pack. We ensure that, given the appropriate care, you can enjoy your floor as good as new for a lifetime.

1. Log in or create an account
   Go to 'Login' and add your email and password if you're an existing customer, if not, create an account as a 'New Customer'. You will then have to activate your account within 24 hours via a dedicated link sent to your email. Make sure to also check your 'junk' mail for an email from noreply@karndean.co.uk, click the provided link in the email and log in.


2. Go to 'Shop'
   Head to our 'Shop' at the top of the website and click on the product you want to purchase.


3. Go to Checkout
   Once you've selected the product you want, select the size you wish to buy, either 750ml or 2L, and click on the red button to add it to your Basket. You will see your Basket update (top right of your screen) and you can click the arrow to the right to see what is in your basket and proceed to checkout. Once you have reviewed all products in your basket, click 'Continue'.
   
   
4. Select your preferred retailer
   During the checkout process, choose your delivery method, either to your home or select your nearest retailer for Click and Collect. Choose the retailer you want to purchase your cleaning products from by simply typing in your postcode into the search bar and a list of eligible retailers will appear. Select which retailer you wish to take payment for your order.


5. Complete your order
   Complete the rest of your details and then go through the payment process and complete your order and then wait for your cleaning products to be delivered to your home or to your local retailer depending on the delivery method you have chosen.

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