Lead Times

Order lead times

We work to send your products out on the following day.  As with many products, this will vary depending on the amount of stock available and our friendly Customer Service Team will advise you if this is the case. Products not stocked in the current Australasian range will have a lead time of 10 -12 weeks. Products that are made-to-order will have an approximate lead time of 14 - 16 weeks.


Samples lead times

We understand that samples are an important part of the design process and getting these swiftly to you is our imperative.  At Karndean Designflooring, we work to get your samples to you within 48 hours, however in some cases please allow for a 3 - 5 working day turnaround.