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The Buying Process

We have a national network of flooring contractor and retail customers who fit our products on our behalf. We have built up relationships that mean we can help to find you a specialist floor fitter to fit your floor anywhere in Australia.

Project Registration and Flooring Specification

When you are working on a specification that requires Karndean Designflooring, or you would like to find out more about which of our products would be suitable, we ask that you register your project requirements with us. This then allows us to better understand your needs and help manage the project through on your behalf to make sure what you have specified ends up on site when it is needed. Once a project is registered we can help with: 

  • Pricing Stock allocation
  • Contractor selection and tendering
  • Project management
  • Post-installation training for the end user

If you would like to find out more about us and what we have to offer, please do not hesitate to get in touch. 

National Accounts and End Users

We work with a number of high street chains, supermarkets, fashion retailers, hotels, restaurants and many more across Australia, New Zealand and around the world. Our customers often have very demanding schedules that are restricted by time, budget and the need for large volumes at short notice. By working closely with our clients we make sure that we deliver on time and in full by managing national roll outs and large scale installations as a partnership. Examples of the projects we have worked on can be found in our case studies section. If you would like to discuss your requirements further please do not hesitate to get in touch.

Flooring Contractors and Retailers

As an account holder you can order your commercial flooring products direct, over the phone, by fax or by email. If you would like to talk to us about opening a trade account please get in touch. 

Lead Times

For our Designflooring, Textile Floorcoverings and Carpets range, we work to send your products out on the following day. As with many products, this will vary depending on the amount of stock available and our friendly staff will advise you if this is the case. Products not stocked in the current Australian range will have a lead time of 8 -10 weeks.


We understand that samples are an important part of the design process and getting these swiftly to you is our imperative. Here at Karndean, we work to get your samples to you within 48 hours, however in some cases please allow for a 3 - 5 working day turnaround.

Looking to buy a floor for your home?

If you are looking to buy a Karndean Designflooring for your home, you can use our residential website to Find a Retailer