Case Study - Dick's Last Resort

Hospitality and Leisure

Dick's Last Resort

Dick’s Last Resort, one of America’s best known eating and drinking establishments, maintains locations in Myrtle Beach, Dallas, San Antonio, San Diego, Chicago, Boston and Las Vegas. On June 28, 2010, the growing company opened a new, 9,000 square foot location in Baltimore’s famous Inner Harbor entertainment district. The restaurant quickly became a popular destination, as it served approximately 1,500 meals per day – and built a thriving bar business -- during the first few months of operation.

Part of the Power Plant development, the restaurant’s interior is designed to reflect both the company’s renowned nautical theme, as well as the appearance of the local community. The space is punctuated with a 2,000-pound ship’s anchor, and the back wall of the restaurant features facades of Baltimore row houses – one with an oversized porch that serves as a stage for live entertainment.

During the build-out process, the company’s management team was searching for a durable floor that would:

  • Stand up to the demands of high traffic, particularly in the bar area
  • Be water-resistant, and not susceptible to swelling, warping or cracking
  • Be easy to clean and dry, and not slippery when wet

“My expectations were met with Karndean,” remarked Andrew Assad, General Manager of the Dick’s Last Resort Baltimore location. “Our contractor saw Karndean products at a trade show and really liked the performance characteristics of the flooring. I was impressed that the floor came with a 10-year warranty, and met my requirements for being attractive, durable and low maintenance. It really is everything we were looking for, and everything Karndean said it would be.”

Andrew and his contractor selected Art Select Oak Premier in the Sundown Oak finish (HC04) for use throughout the restaurant and bar areas.