When deciding on a new floor, you're bound to have a few questions. We hope you'll be able to find the answer you're looking for here, but if not, don't hesitate to contact us directly or fill out an enquiry form.
Use the menu to the left to view our most frequently asked questions about Karndean and our flooring products, cleaning and maintenance, our guarantees and also around purchase and installation.
Have a question that's not included here?
If you need more information about any aspect of Karndean Designflooring, please call our helpful Customer Care Team at 01386 820200 and we'll be happy to help.
About Karndean and Our Products
Who are Karndean Designflooring?
What is Karndean made of?
Will a Karndean floor be slippery?
What is the difference between each of the Karndean ranges?
What are design strips?
What are decorative, tramline and keyline borders?
Purchasing, fitting and installation
Can you provide me with a price list?
Can I book a design consultation online with a retail partner?
What’s the different between an in-store or virtual design consultation?
Should I buy Karndean over the internet?
Why does my sample look slightly different from the images on the website?
Why is my Karndean LooseLay Longboard full size sample not actual size?
Can I fit Karndean myself?
Who should I get to fit my new Karndean floor?
Is there anything I need to do before the floor is laid?
Where can Karndean be laid in my home?
Can Karndean be laid in a conservatory?
Can Karndean be laid over underfloor heating?
Is Karndean suitable for use on walls or ceilings?
Can Karndean be laid outside?
Can Karndean be used on stairs?
Is Karndean suitable for a wet room?
Can I use Karndean next to an Aga stove or an open fire?
Can I use Karndean in front of patio doors / floor to ceiling windows?
I think there may be a problem with the fitting. What should I do?
Floor care
What should I do once my Karndean flooring installation is complete?
How easy is it to clean and maintain my Karndean floor?
How can Karndean Clean help protect against the coronavirus?
What should I use to clean my Karndean floor?
How should I clean spillages?
Will Karndean stain?
Where can I buy Karndean cleaning products?
Can I use a vacuum cleaner, steam mop or steam cleaner on my Karndean floor?
Why have small white spots appeared on my floor?
How do I remove black scuff marks from my floor?
How should I protect my Karndean floor against damage from furniture?
How do I remove light scratches?
How do I remove deep scratch marks?